All items are shipped from our facilities once order processing and order packaging is completed. Usually this is done within one to two business days. XHeli.com standard methods of shipping include: UPS and USPS (The United Postal Service). Expected delivery time is approximately 3 to 7 business days once the order is done processing, unless otherwise noted.
Please Note The Shipping Processes Explained In Full Detail Below:
Domestic Orders: Takes up to 1-3 business days to process orders using UPS GROUND shipping. Delivery time varies depending on city and state.
All Air packages: (3 Day Air, 2nd Day Air, Next Day Air) Takes 1 business day to process.
International Orders: Takes 1-2 Business days to process. Depending on the country, delivery time varies. Delivery time can vary from 7 days to 1 month.
Domestic Part Orders: Takes 1-3 business days to process orders. Delivery time varies depending on shipment method and location.
International Part Orders: Takes 1-4 business days to process orders. Delivery time varies depending on shipment method and location.
The tracking number will be provided based on the shipping method selected for the order. The UPS or USPS tracking numbers and delivery address will be sent via e-mail registered with the order. This number will be assigned as soon as the order has been packaged, stamped, and placed in the shipping container.
VERY IMPORTANT PLEASE READ:
To ensure that the tracking information is 100% accurate, we would like to urge our customers to copy the tracking information they have received via email and paste it into the carriers web address. The tracking information that is provided within the email is only an ESTIMATED DELIVERY DATE. UPS and USPS provide this ESTIMATED DELIVERY DATE to try and help the customer determine an approximate delivery date and time to receive the package.
Shipping to a Third-Party Address:
If the alternate shipping address is on file with the bank that issued the credit card, then order processing will not be delayed. Please have the alternate shipping address on file in the notes or memo section of your credit card account. If the alternate shipping address is not on file with the bank that issued the credit card, order processing may be delayed due to additional verification information needed to make sure that the credit card account is not lost or stolen. We take this extra measure to protect our customers and ourselves from any fraudulent credit card issues.
Note: For fraud prevention purposes, XHeli.com reserves the right to verify orders through a variety of means which might include phone verification, requests for a copy of credit card (covering up everything except the name and the last 4 digits on the credit card) and drivers license (covering everything except the name). XHeli.com reserves the right to cancel your order and void/credit the corresponding credit card charge if we are not satisfied as to the authenticity of the order. Use of fraudulence credit cards will be prosecuted, and your info will be forwarded to the FBI for investigation.
XHeli.com offers international shipping to most of the countries worldwide. To see if your country qualifies for delivery, please look at our shipping calculator on the check out page. If your country is listed under one of our shipping locations we will ship to that country. KEEP NOTE: Some items that are considered over size will not qualify for international shipping and you will be notified via e-mail that the order has been canceled.
How much does it cost to ship to my country?
Here are the steps to calculate the cost of international shipping:
1.) First, click "Add to Cart" for the item you are interested in.
2.) Next, scroll down to the bottom of the page and you will see the Shipping Calculator.
3.) Enter your address information, select USPS International shipping, and select your country.
4.) Finally, click "Apply" and this will calculate the total cost of shipping for the item(s) in your shopping cart to the specified shipping address via the selected shipping method and location.